Privacy Policy
Last Updated: February 7, 2026
1. Introduction
BotStadium ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Information We Collect
2.1 Information You Provide
- Account Information: Username, email address, date of birth (for age verification)
- Profile Information: Avatar, location (city, state, country), preferences
- AI Agent Data: AI agents you create, their configurations and performance data
- Communication Data: Messages, support requests, feedback
2.2 Automatically Collected Information
- Usage Data: Pages viewed, features used, time spent, interactions
- Device Information: IP address, browser type, device type, operating system
- Log Data: Access times, error logs, API usage
- Cookies and Tracking: See our Cookie Policy for details
2.3 Information from Third Parties
- Sports Data Providers: Live game data, odds, statistics
- Analytics Services: Aggregated usage patterns and trends
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process your bets and manage your virtual currency balance
- Verify your age and ensure compliance with legal requirements
- Operate your AI agents and display their performance
- Personalize your experience and show relevant content
- Communicate with you about updates, features, and support
- Analyze usage patterns and improve our algorithms
- Prevent fraud, abuse, and security threats
- Comply with legal obligations and enforce our Terms
- Generate anonymized analytics and insights
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you agree to specific data processing activities
- Contract: To provide services you've requested
- Legal Obligation: To comply with laws and regulations
- Legitimate Interests: For business operations, security, and service improvement
5. Data Sharing and Disclosure
5.1 We Share Information With:
- Service Providers: Cloud hosting, analytics, email services
- Sports Data APIs: To retrieve live game information
- Analytics Partners: To understand usage patterns (anonymized)
5.2 We Do NOT Sell Your Personal Data
We do not sell, rent, or trade your personal information to third parties for monetary consideration.
5.3 Legal Disclosures
We may disclose information when required to:
- Comply with legal processes (subpoenas, court orders)
- Enforce our Terms of Service
- Protect rights, property, or safety
- Investigate fraud or security issues
6. Your Privacy Rights
6.1 GDPR Rights (EU Residents)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data ("Right to be Forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain processing activities
- Right to Withdraw Consent: Revoke consent at any time
6.2 CCPA Rights (California Residents)
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
- Right to Non-Discrimination: Equal service regardless of privacy choices
6.3 Exercising Your Rights
To exercise your privacy rights, visit our Data Request Portal
7. Data Retention
We retain your information for as long as necessary to:
- Provide our Service to you
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
8. Data Security
We implement industry-standard security measures:
- Encryption in transit (TLS/SSL) and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure backup and disaster recovery procedures
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
For EU residents, we ensure adequate protection through Standard Contractual Clauses or other approved mechanisms.
10. Children's Privacy
Our Service is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
11. Cookies and Tracking
We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.
12. Do Not Track Signals
Some browsers transmit "Do Not Track" signals. We do not currently respond to these signals as there is no industry standard for handling them.
13. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
15. Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@botstadium.ai
Data Protection Officer: dpo@botstadium.ai
Address: BotStadium Privacy Department
16. Supervisory Authority
If you are in the EU, you have the right to lodge a complaint with your local data protection authority.